Repair and Refund for LED Display

1.Display directly purchased from our company (including from ANF Electronics until 05/2019)

1-1 Repair during warranty period

Please read our warranty carefully and if your LED Sign Board is damaged during normal use, we will test and repair it for free and replace the damaged accessory for free. You will get a new warranty for the replacing parts. Delivery fee and disassembly fee are not inclusive.

1-2 Repair without warranty period

We won't charge for the testing fee and repairing fee but we will need to charge for the replacing parts. We will give you the internal prices for the replacing parts. You will get a new warranty for the replacing parts. Delivery fee and disassembly fee are not inclusive.

1-3 Product Refund

As a custom-made product, half of the payment will not be returned due to the consumption of custom materials. We are unable to return the used materials to the supplier. If your product is completely damaged during installation or if it is completely damaged by accident, please contact the installation company or your insurance to make a claim. If your item is damaged in ‘Normal use’ (please read the warranty), please contact us for repair, replacement or return.

Repair and Refund for LED Lighting Product 

(Including Lamp, party lights and so on. Excluding LED Sign Board, please check 'Repair and Refund for LED Display' for LED Sign Board)

1.LED Lighting Product directly purchased from our company (including from ANF Electronics until 05/2019)

1-1 Repair during warranty period

Please read our warranty carefully and if your LED Lighting Product doesn't work during normal use, we will test and repair it for free and replace the damaged accessory for free. Delivery fee is not inclusive.

1-2 Repair without warranty period

Please tell us the problem of the item and we will give you the quotation for the repairing fee for free. Delivery fee is not inclusive.

1-3 Product Refund

Within 7 days from the time you buy the goods directly from us, or within seven days from the date you sign up for the goods, if you are not satisfied with the purchased item and the status of the item is brand new and non-destructive which will not affect our resale, we will provide a full refund for the returned item at the price customer purchased(Exclude shipping fee). Please notice that the shipping cost paid for the purchase of the item cannot be returned, and the shipping cost for returning the item needs to be paid by the customer.